Shipping policy

Delivery Policy

At Honey & Harmony, we strive to ensure that your products reach you in perfect condition and as quickly as possible. Below, you'll find our delivery and processing times along with associated costs:

Processing Time

  • We aim for all orders to be processed within 5 business days (Monday-Friday). However during busy periods this can sometimes be longer.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been processed and is ready to ship, you will receive an email notification with your shipping information.

Delivery Times & Costs

  1. Standard Delivery

    • UK Delivery: £2.99
      • Estimated delivery time: 2 - 4 business days from dispatch
    • International Delivery (EU): £5.99
      • Estimated delivery time: 4 - 7 business days from dispatch

  2. Express Delivery

    • 1st Class UK Delivery: £4
      • Estimated delivery time: 1 - 3 business days from dispatch
    • Next Day UK Delivery: £8
      • Next working day delivery from dispatch

  3. Free Delivery

    • We offer free standard delivery on orders over £30 within the UK.
    • Free delivery is not available for international orders at this time.

Customs and Import Duties

For international orders, please be aware that customs and import duties may apply. These charges are the responsibility of the customer and vary by country. Please check with your local customs office for more information.

Delivery Address

Please ensure that your delivery address is complete and accurate to avoid any delays or issues with your order. We cannot be held responsible for orders delivered to incorrect addresses provided by the customer.

Delayed or Lost Orders

If your order is delayed or lost, please contact us at honey.harmonyhome@gmail.com with your order details, and we will do our best to assist you.